Accelerus helpdesk
Phone +61 3 8877 7654.
Call supportSupport
Start with the right support route.
The Accelerus helpdesk supports nominated school administrators under the school’s support agreement. Teachers should contact their school administrator first.
Get help
Email support
Send your enquiry to support@accelerus.com.au.
Email the teamSelf-service resources
Explore our product guides, or contact support for help with a specific reporting task.
Browse product resourcesSupport hours
Monday to Friday, 8:30am–5:00pm EST; during Victorian school holidays, 9:00am–5:00pm EST. Public holidays and the two-week Christmas closure are excluded. Confirm availability with the team.